Your shopping experience and satisfaction with our products upon delivery are very important to us. Each item is created and shipped to you with our utmost care. Please contact us at firstname.lastname@example.org if you had any issues with your order. We will do whatever possible to make sure you're completely happy with your experience shopping with us!
- We accept returns for merchandise exchange or store credit on full priced items returned within 30 days of your order delivery. All returned items must be in the same brand new condition to be accepted for credit/exchange. All shipping charges must be paid for by the purchaser including the return shipping fees. Store credit never expires and is issued in form of an emailed code to use anytime.
- We accept returns to be refunded to your original method of payment on full priced items within 30 days of your order delivery. All returned items must be in the same brand new condition to be accepted for refund. A 10% restocking fee will be deducted from your refund, along with all shipping charges including the return shipping.
- All shipping charges are responsibility of the customer and will not be reimbursed.
All SALE items are final sale:
Any item in our “Sale” collection on our website is final sale. See the collection HERE.
OR if “FINAL SALE” is listed in the product description located under the “Add to my cart button” and price.
To proceed with a return:
Please contact us at email@example.com
All returned items must be unused and in original packaging. It is the purchaser's responsibility to insure we receive the return in like new condition. We strongly recommend selecting a shipping method with tracking information. If we do not receive the returned order, we cannot process the request.
Damage/defect claims must be communicated within 7 business days of package arrival.
Tracking for return shipments must be emailed to firstname.lastname@example.org.
Please ship returns to:
Quagga Accessories, LLC.
ATTN: Coral & Tusk
1735 South River Road
Saint Charles, MO 63303